Three Foreign Airlines Fined

The U.S. Department of Transportation yesterday fined Royal Jordanian Airlines, EgyptAir, and Royal Air Maroc for violating the Department’s expanded airline passenger protection rules that took effect in January.

Royal Jordanian Airlines violated the rule on full-fare advertising and the rule requiring the disclosure of fees for baggage and was assessed a civil penalty of $70,000.

EgyptAir violated rules requiring the disclosure of fees for baggage and the inclusion of assurances in its customer service plan allowing consumers to cancel a reservation without penalty for 24 hours after they book a flight and was assessed a civil penalty of $60,000.

Royal Air Maroc violated the rule requiring the disclosure of fees for baggage and was assessed a civil penalty of $60,000.

Each carrier was also ordered to cease and desist from further violations.

The Department discovered the violations during its ongoing review of carrier websites to ensure compliance with its consumer protection rules.

“Airline passengers deserve to be treated fairly when they fly, and that means knowing the full price of their trip, including charges for checking baggage, as well as being given the opportunity to cancel a reservation without penalty for 24 hours after booking,” said U.S. Transportation Secretary Ray LaHood.

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